Home Buyers Support
Build Warranty operates the BW Consumer Code for New Homes and is here to provide buyers with the vital support needed when purchasing a new home. This Code not only ensures that a property is covered by a warranty but that it is constructed to the highest quality standard. It enables you, the home buyer, to be confident that you will receive the correct level of customer service from the developer.
Our warranty protects new homeowners against several structural defects that could potentially occur in a home, and so having the benefit of a Build Warranty Structural Defect Warranty provides the peace of mind that cover is in place in the unlikely event of structural defects.
The BW Consumer Code ensures that you as the Buyer have:
- Fair treatment and protection
- Clear construction standards and service expectations
- Confidence in developer’s legal and professional status
- Support for decision-making in vulnerable situations
- Guidance for home maintenance and issue resolution
- Access to reliable dispute resolution options