About Us

A Cert CII qualified Insurance expert, specialising in Latent Defect Insurance for 10 Years and operated a property development and construction company for 20 Years. 

Chartered Building Engineer. Associate Member of RICS. 20 years of Construction experience. Working in the Warranty and Building Control industry since 2014.

Chartered Structural Engineer. Was chartered at 21 years old (youngest possible age in the UK). I specialise in the structural design department at Build Warranty for high end commercial and residential properties throughout the UK.

7 years experience in the Finance and Insurance industry. Specialising in the construction warranty sector for the past 4 years, with an in-depth knowledge of both construction and insurance processes to offer accurate and clear advise to our clients.

Background of 8 years on marketing roles, developing Digital Marketing strategies. Degree in Advertising and Institutional Communication. Certified in Google Ads and Google Analytics. 

Been in the insurance industry for nearly 20 years, have passed all my relevant exams, NQ4, IF4 Insurance handling with the CII, RE5 (acting representative for the FSP). Worked in the Technical Auditing division of the warranty sector for 7 years.

Background of Sales and Customer Service within the property market for 25 years. Warranty providing for the last 2 years. Always a cheerful voice at the end of the phone ready to help.

Working in the IT department. IT savy, specialising in underwriting and compliance to understand the specific requirements of the warranty sector. Representing all software users and ensuring smooth and prompt implementation of improvements and developments to LDI Tech.

Microsoft Dynamics CRM Developer with over 11 years experience working on creating and executing innovative software solutions using various Microsoft Technologies and Cloud. Highly experienced in all aspects of software development and end-to-end project management. 

I have been an Account Executive in Latent Defects Insurance since 2016 and enjoy talking to a variety of people about their projects and designs. Love helping people and give service with a smile. 

Obtained a Masters in Business in the United States focusing on administrative and accounting processes.

Shana has established herself as an ICCP certified Compliance Officer with over 4 years experience in the Insurance Industry. Her expertise instils confidence in the management team as she helps steer the organisation to meet the highest standards of integrity and regulatory compliance.

Microsoft Dynamics 365 CE and Power Platform professional with over 9 years of experience in designing customized business solutions and facilitating digital transformation to elevate efficiency and user engagement.

Dynamics 365 CE and Power Platform Consultant with 9 years of experience in designing and implementing customized solutions to streamline business processes. Skilled in building scalable applications and integrating systems using Microsoft technologies.

Experienced in business development, client relations, and sales strategy, providing expert guidance on warranty solutions. With a strong background in logistics and operational management, ensuring efficient service delivery while expanding market presence and fostering long-term partnerships.

Experienced in office management, communication, and document control, ensuring seamless operational processes and organisational efficiency. Provides dedicated support to the Compliance and Technical Audit Department, contributing to regulatory adherence and the effective administration of technical audits.